Shipping policy

Local deliveries and pick up: We are based in Toronto, Canada. If you would like to arrange local delivery or pick up, please reach out to hello@pyropepresses.com BEFORE placing your order. This way, we are able to arrange deliveries and pick-up according to your address. After an order has been placed, your nail sets are ready for local delivery and pick-up the following business day. 

Shipping:

Our nail sets take 1-2 business days to ship. For Canadian customers, orders usually take 3-5 business days to arrive. For our lovely US customers, arrival time depends on your courier. Please follow the tracking number for more information on your order. 

Every shipped order will be provided with a tracking number for you to follow the location of your package. If your order has not arrived, please reach out to us immediately for assistance so that we can investigate further into the details of your order.

We offer a one-time replacement order for eligible orders that are lost or stolen free of charge. See Exchanges and Returns for more details.